Contact Us
Contact Us
Schedule an Appointment
Phone
314.298.0055 | 800.522.6009
Lost or Stolen Card
For Debit/ATM Cards: 866.820.8792
For Credit Cards: 866.820.3944
Mailing Address
Vantage Credit Union
19 Research Park Court
St. Charles, MO 63304-5616
Routing/Transit Number
281081479
Available Hours (CST/CDT)
Monday - Thursday
Friday
Saturday
9:00 a.m. - 5:00 p.m.
9:00 a.m. - 5:30 p.m.
9:00 a.m. - Noon
How can we help you?
Frequently Asked Questions
Please access your CURewards account through digital banking for rules regarding points usage and expiration.
Yes. For your convenience, you can change your debit card PIN by phone 24 hours a day, 7 days a week. You’ll need your sixteen-digit card number, the last four digits of your Social Security Number, the three-digit security code next to the signature panel on the back of your card, and the four-digit expiration date on the front of the card. Simply call 866.985.2273 and follow the prompts.
Yes, you can access your Regular Savings Account by using your debit card at an ATM.
Yes. You can use thousands of ATMs worldwide. Just remember that sometimes there are charges associated with using ATMs belonging to other financial institutions.
As long as you report that your debit card was lost or stolen within 48 hours, you’re only responsible for the first $50. The same loss rules apply for your Vantage credit card; however, it's important that you immediately report your debit card was lost or stolen so you aren’t responsible for more than $50. If you fail to report a card loss or theft in a timely manner, it could result in a higher dollar responsibility for you.
Let us know right away by selecting Report Card Lost/Stolen under Card Services in digital banking or calling us at 314.298.0055 or 800.522.6009 during business hours. You can also report a lost/stolen card after business hours or on weekend/holidays by calling 866.820.3944. Once you receive your new card, you’ll need to add alerts for your new card number by logging in to digital banking.
Let us know right away by selecting Report Card Lost/Stolen under Card Services in digital banking or calling us at 314.298.0055 or 800.522.6009 during business hours. You can also report a lost/stolen card after business hours or on weekend/holidays by calling 866.820.8792.