Please access your CURewards account through digital banking for rules regarding points usage and expiration.

Yes. For your convenience, you can change your debit card PIN by phone 24 hours a day, 7 days a week. You’ll need your sixteen-digit card number, the last four digits of your Social Security Number, the three-digit security code next to the signature panel on the back of your card, and the four-digit expiration date on the front of the card.

Cardholders with a U.S. phone number will need to call 866.985.2273 and follow the prompts. 

Cardholders with an international phone number will need to call 531.262.5314 and follow the prompts.

Yes, as long as you also have a checking account, you can access your Regular Savings account by using your debit card at an ATM. If you only have a savings account, you would need to have an ATM card.

Yes. You can use thousands of ATMs worldwide. Just remember that sometimes there are charges associated with using ATMs belonging to other financial institutions. When using an ATM outside of the CO-OP network, you’ll incur a fee from Vantage, as well as any fee assessed by the ATM owner.

If you are able to report that your debit card was lost or stolen before an unauthorized transaction takes place, you would not be liable. If you report within 48 hours, you’re only responsible for the first $50. The same loss rules apply for your Vantage credit card; however, it's important that you immediately report your debit card was lost or stolen so you aren’t responsible for more than $50. Reporting a card loss or theft within 60 days would result in a $500 liability limit.

Let us know right away by selecting Report Card Lost/Stolen under Card Services in digital banking or calling us at 314.298.0055 or 800.522.6009 during business hours. You can also report a lost/stolen card after business hours or on weekend/holidays by calling 866.820.3944. Once you receive your new card, you’ll need to add alerts for your new card number by logging in to digital banking.

Let us know right away by selecting Report Card Lost/Stolen under Card Services in digital banking or calling us at 314.298.0055 or 800.522.6009 during business hours. You can also report a lost/stolen card after business hours or on weekend/holidays by calling 866.820.8792.